These Terms of Service (“Terms”) apply to your use of the website at zylorsystems.comand set out the general framework under which Zylor Systems (“we”, “us”, “our”) provides services. By using this website or engaging our services, you accept these Terms. If you do not agree with them, please do not use the website.

Zylor Systems is a software development and AI automation company headquartered in Dubai, United Arab Emirates, providing services to clients internationally — including AI automation and workflow systems, SaaS MVP development, APIs and integrations, chatbots and AI agents, ERP/CRM platforms, and full-stack web applications.

Content on this website is provided for general information and does not constitute an offer or a binding commitment. Each client engagement is governed by its own written proposal, statement of work, or services agreement (an “Engagement Agreement”), which defines scope, deliverables, milestones, timelines, and fees.

If there is any conflict between these Terms and an Engagement Agreement, the Engagement Agreement prevails for that engagement.

• Do not attempt to gain unauthorized access to the website, its hosting environment, or related systems.
• Do not use the website to transmit malware, spam, or unlawful content, or to misrepresent your identity.
• Do not scrape, copy, or reuse website content at scale without our written permission.

Fees, payment schedules, and milestones are set out in each Engagement Agreement. Unless agreed otherwise in writing, projects are billed in milestones, with an initial payment due before work begins, and ongoing support is billed monthly.

Refunds and cancellations are handled as described in our Refund & Payment Policy.

Website content. The content, design, logos, and branding of this website belong to Zylor Systems or our licensors and may not be reproduced without permission. Names and logos of third-party brands referenced on this site belong to their respective owners and are shown to describe work and operational experience connected with them.

Client deliverables. Unless the Engagement Agreement says otherwise, ownership of custom deliverables transfers to the client on receipt of full payment for the relevant milestone or project. We retain ownership of our pre-existing tools, libraries, know-how, and generic components, and grant clients a license to use them as part of the delivered system.

We treat non-public business information shared with us during an inquiry or engagement as confidential, use it only to deliver the services, and expect the same of clients regarding our non-public materials. Specific confidentiality terms, where needed, are set out in the Engagement Agreement or a separate NDA.

Systems we build often depend on third-party platforms (cloud hosting, AI model providers, payment processors, CRMs, and similar). Those services are governed by their own terms and pricing, which the client accepts directly. We are not responsible for changes, outages, or pricing decisions made by third-party providers, though we will work with clients in good faith to adapt when they occur.

This website is provided on an “as is” and “as available” basis without warranties of any kind, express or implied. While we work to keep the information on it accurate and current, we make no guarantee that it is error-free. Warranties for delivered software, where offered, are defined in the applicable Engagement Agreement.

To the maximum extent permitted by applicable law, Zylor Systems will not be liable for indirect, incidental, special, or consequential damages — including loss of profits, revenue, or data — arising from your use of this website. For services, our total liability is limited as set out in the applicable Engagement Agreement and, in the absence of such a term, to the fees paid for the services giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify Zylor Systems against claims arising from your unlawful use of this website or your breach of these Terms.

We may suspend or restrict access to the website where we reasonably believe these Terms are being violated. Termination of client engagements is governed by the applicable Engagement Agreement and our Refund & Payment Policy.

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising out of or in connection with these Terms or use of this website that cannot be resolved amicably is subject to the exclusive jurisdiction of the courts of Dubai, UAE — unless a different governing law or forum is agreed in an Engagement Agreement.

We may revise these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent version, and continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms: Zylor Systems, Dubai, United Arab Emirates — info@zylorsystems.com.