Zylor Systems (“Zylor Systems”, “we”, “us”, or “our”) is a software development and AI automation company headquartered in Dubai, United Arab Emirates, serving clients internationally. This Privacy Policy explains how we handle personal data collected through our website at zylorsystems.com and in the course of providing our services.

For any privacy question or request, contact us at info@zylorsystems.com.

We collect only what we need to respond to you and deliver our services:

• Contact and inquiry data — name, email address, company name, project type, budget range, and the message you submit through our contact form or send by email.
• Business and project data — information you share with us during an engagement (requirements, documents, system access agreed in writing) needed to design and build your systems.
• Technical data — standard server logs created by our hosting provider (IP address, browser type, pages requested, timestamps), used for security and troubleshooting.

We do not knowingly collect sensitive personal data through this website, and we do not buy personal data from third parties.

• To respond to inquiries and schedule strategy calls.
• To prepare proposals and deliver contracted services, including support and maintenance agreements.
• To operate, secure, and improve our website and communications.
• To comply with legal, accounting, and regulatory obligations in the jurisdictions where we operate.

As a company based in Dubai, United Arab Emirates, we process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE regulations.

Where we work with clients or website visitors in other jurisdictions, we aim to align our practices with internationally recognized frameworks such as the EU GDPR and the California Consumer Privacy Act (CCPA). We process personal data where we have your consent, where processing is necessary to perform or prepare a contract with you, or where we have a legitimate business interest that does not override your rights.

We do not sell or rent personal data. We share it only with:

• Service providers — our website hosting and email providers, and scheduling tools (such as Calendly) when you choose to book a call, each processing data on our behalf.
• Professional advisers and authorities — where required by law, regulation, or a valid legal process.

Because we serve international clients and use reputable cloud infrastructure, your data may be processed outside your own country, including in the UAE and jurisdictions where our hosting providers operate. Where we transfer personal data across borders, we do so in line with the UAE PDPL and take reasonable contractual and technical measures to keep it protected to the standard described in this policy.

We keep inquiry data for as long as needed to handle your request and for a reasonable period afterwards in case you return to the conversation. Data connected to a client engagement is retained for the duration of the engagement and as long as required for legal, accounting, and warranty purposes, after which it is deleted or anonymized.

We apply security by default: credentials are kept server-side, access is role-based, connections to our website are encrypted over HTTPS, and client data is handled deliberately and on a need-to-know basis. No method of transmission or storage is completely secure, but we take reasonable technical and organizational measures appropriate to the data we handle.

Subject to applicable law, you have the right to request access to the personal data we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to withdraw consent where processing is based on consent.

To exercise any of these rights, email info@zylorsystems.com. We respond to verified requests within a reasonable timeframe and in any event within the periods required by applicable law.

Our website uses a minimal set of cookies and similar technologies. For details on what we use and how to control them, see our Cookie Policy.

Our website and services are directed at businesses and are not intended for children under 18. We do not knowingly collect personal data from children; if you believe a child has provided us with personal data, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently revised. Material changes will be posted on this page.

Zylor Systems, Dubai, United Arab Emirates. Email: info@zylorsystems.com.